Being pedantic can be beneficial. We have no more ability to provide a “user experience” than wishing for a genie to bend someone’s free will.
Talk is cheap, development is not. Observe, question, and learn with these 12 quick and dirty steps to reduce rework and get going in the right direction.
When I’m testing out these decisions out with real people, I feel reassured that whatever this title would be, I’m providing value and reducing risk.
Set the timer and go! Initial interviews, investigating alternatives, identifying opportunities, defining the design, and validating viability.
Taking the mickey out of poorly designed security fields to prove a point (and my penchant for the pedantic).
User interviews may occur in the unlikeliest of places. How prepare are you for your next impromptu deep dive? Research readiness is invaluable.
Seeing their happy paths on the wall signaled their seriousness in embracing this ‘new’ world of UX-led design. It’s time to get started!
An easy way to discover every step and pain point in user’s process.